Frequently Asked Questions
At Positive Results, our goal is to help clients be better off than when we met them, through offering a variety of tools, training, and support. In this page, we answer the most frequently asked questions about our organization. If you have any additional questions not answered on this page, please reach out to us.
About the Company
What does your company do?
At Positive Results, we’re dedicated to transforming businesses through innovative technology solutions. Our expert team seamlessly integrates SaaS products like CRM, unified communications, project management, contact center, finance solutions, and custom micro apps to streamline your operations and drive growth.
What industries do you specialize in?
While Positive Results has a diverse portfolio of clients spanning across the manufacturing, solar, professional services, nonprofit, and financial services industries. Our adaptable approach allows us to tailor solutions to any industry. Our team excels at understanding your unique challenges and delivering customized strategies that align with your specific goals, ensuring optimal results for your business.
What regions do you serve?
Positive Results is proud to focus our efforts on empowering businesses throughout the United States of America. While we have successfully assisted organizations with international operations, our primary mission is to deliver exceptional service and support to companies within our own region.
About our Services
What types of SaaS solutions do you offer?
Unlock the power of digital transformation with Positive Results’ comprehensive suite of SaaS solutions. From CRM and unified communications to project management, document collaboration, and low-code app development, our offerings are designed to streamline your processes and propel your business forward. Let us help you harness the right tools to optimize your operations and drive success.
How do your solutions help businesses?
At Positive Results, we understand that every business is unique. That’s why we take a structured approach to crafting tailored experiences that align with your specific processes and goals. Our expert team works closely with you to build, configure, and deploy solutions that empower your users and drive measurable results.
Can you customize your services to fit our specific needs?
Absolutely! At Positive Results, we pride ourselves on our ability to adapt our services to your unique business requirements. However, we believe in transparency and will openly discuss whether our solutions are the best fit for your needs. Through our strategic engagement process, we conduct thorough due diligence to understand your goals and determine if we’re the right partner. If not, we’ll gladly help you find the ideal solution provider.
Implementation and Support
What is the implementation process like?
At Positive Results, we follow a proven implementation process to ensure your success. We begin with a discovery and design phase to deeply understand your goals and requirements. Our team then configures and customizes the application to align with your business processes. We conduct thorough testing, data migrations, and integrations before rolling out the software to your end-users. Our comprehensive training and ongoing support ensure a smooth transition and long-term success.
How long does it typically take to implement a solution?
The implementation timeline for our solutions varies depending on the specific products and customizations required. To provide you with an accurate estimate, we encourage you to reach out to our team with more details about your project. We’ll work closely with you to develop a tailored implementation plan that meets your timeline and ensures a successful rollout.
What kind of support can we expect after implementation?
At Positive Results, we offer a range of support models to fit your unique needs, from DIY to white-glove service. Our team will assess your requirements and help you choose the perfect support package to ensure your long-term success. Whether you need occasional assistance or dedicated ongoing support, we’re here to help you maximize the value of your investment and achieve your goals.
Partnerships
Who are your partners?
Positive Results is proud to collaborate with industry-leading partners like Zoom, RingCentral, Dialpad, Zoho, Salesforce, Box, and Dropbox to name a few. We conduct rigorous evaluations using 12 different valuation methods to ensure our partnerships deliver the highest value to our clients.
How do these partnerships benefit your clients?
By partnering with Positive Results, you gain access to our carefully curated network of industry-leading solutions without the hassle of evaluating countless options yourself. We never markup the licensing fees publicly displayed on our partners’ websites, ensuring you receive the best value for your investment. Our consultants take pride in understanding your unique needs and building tailored solutions that drive results, setting us apart from high-volume sales organizations.
Pricing and Payment
How is pricing determined for your services?
At Positive Results, our pricing model consists of two components: licensing fees and professional services. We work diligently to negotiate licensing fees on your behalf, ensuring they align with your budget. Our professional services, which include due diligence, configuration management, and implementation, are tailored to your specific project. Reach out to us with more details about your upcoming initiative, and we’ll provide a customized pricing structure that meets your needs.
What are the payment terms?
Positive Results offers flexible payment options to suit your business requirements. Choose from monthly subscription models, where our team acts as an extension of your IT department, or project-based engagements with detailed proposals outlining the scope and pricing structure. Contact us to discuss your upcoming project, and we’ll work with you to determine the most suitable payment method to get your initiative underway.
Case Studies
Can you provide examples of businesses you’ve helped in the past?
Discover how Positive Results has transformed businesses by exploring our Case Studies section. Our clients consistently praise our ability to tailor solutions to their unique processes, driving efficiency and growth. See firsthand how our expertise and dedication have made a lasting impact on companies across various industries.
What were the challenges and how were they addressed?
Our customer testimonials and case studies provide in-depth insights into how we tackle our clients’ most pressing challenges. By taking a customer-centric approach, we identify the root of each problem and develop targeted solutions that deliver measurable results. Explore our success stories to learn how our innovative strategies have helped businesses overcome obstacles and thrive.
Contact Information
How can we get in touch with you for more information?
Take the first step towards transforming your business by scheduling an appointment with one of our expert consultants today. Simply use the provided link to book a consultation, and we’ll be happy to address any questions you may have. Let us help you unlock the full potential of your organization through our tailored technology solutions and unparalleled support.