Mobility has changed the way we live Mobile technology has come a long way in the past decade or so. Almost everyone you see these days carries a smart phone with them to call, text, manage appointments, play games and more. It’s hard to imagine a world without mobility now, as it has become so …

How Mobility changes the way people interact with applications and organizations Read More »

Information Technology is Evolving As 2021 begins, it’s important to take the lessons of 2020 into account when planning for your company’s future. One area that should be of particular concern is Information Technology (IT). The IT sector was already of high importance, as big tech has evolved over the past few decades, but with …

Why having an IT Team is so critical in the modern business environment Read More »

Through adversity comes improvement Through 2020 we saw all kinds of unprecedented changes made to technology, especially in regards to applications that were needed to allow users to do their work from home. While many new companies and users were being added to the system, this also exposed some areas that can be improved upon …

4 Zoho CRM Innovations from 2020 to help make 2021 better Read More »

2021 – The year of Contentment and Success With 2020 finally behind us, many workers have become burnt out from all the change management, shift to virtual work and having to balance their work and home lives simultaneously. For businesses, this can impact worker morale, customer satisfaction and ultimately your bottom line. 2021 then may …

Changes to Make Your Team Happier and More Productive in 2021 Read More »

What is Artificial Intelligence (AI)? Artificial Intelligence (or AI for short) “…refers to the end result of endowing machines with the intellectual prowess peculiar to humans, the ability to reason, learn from the past, discover meaning, or generalize.”[1] Through a process called Machine Learning (ML), achieved by running data through certain algorithms to train particular …

AI – The Future of Cloud Computing Read More »

  Improvement and Modernization Many businesses found ways to innovate and bring better value to their customers in the challenging year that was 2020, but one that really stands out is RingCentral. This unified communications giant is the industry leader for the 6th year in a row, leading Gartner UCaaS Magic Quadrant.[1] It continues to …

2020 was RingCentral’s Biggest Year Read More »

What is a Business Continuity Plan (BCP)? In the world of 2020, so many things have been turned upside down in life, especially when it comes to business. Workers have had to do their work remotely, many businesses have had to close down for periods of time or operate very differently than they did pre-Covid-19. …

What is a Business Continuity Plan and Why Do SMBs Need One? Read More »

The Search for Stability With so much of the workforce doing most of their work from home these days, it can be tempting to start relaxing on certain aspects that used to be very important, such as your dress code. While many organizations are not mandating specific dress requirements (unless appearing on video calls), it’s …

The Importance of Being Professionally Dressed While Working from Home Read More »

A Fantastic Return on Investment Customer Relationship Management (or CRM for short) is a key component for any business that provides goods or services to customers. CRM applications that allow your employees to be able to connect with leads and manage that relationship all the way from prospecting to customer conversion and nurturing is critical. …

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Colors Are More Important Than You Think Have you ever sent out an email campaign that flopped? Did you wonder what your audience didn’t like about it? You know your content is top notch, but something else about it might have turned off your client-base. Marketing emails can look cheesy if the creator uses too …

An Important Piece to Email Marketing That Often Gets Missed Read More »