At Positive Results, we want to ensure that you get the right customer relationship management (CRM) system for your business and budget. Our in-depth platform analysis will review your needs and align them with the different options available from Salesforce to sell, service and market to your target audience.
Salesforce combines specialized cloud-based apps to build a uniform platform that delivers industry-leading CRM. This level of expertise was previously only available from separate organizations. We ensure that these apps close any gaps that may be currently causing issues with your current sales, marketing or service efforts.
At Positive Results, we will help you:
- Define and streamline your client acquisition process,
- Find the most important features available through Salesforce that align with your organization,
- Integrate Salesforce with your other communication, workflow and collaboration systems and
- Train your staff on how you want to use Salesforce to communicate with clients and potential clients.
Salesforce provides a platform where you can sell, service, market and build apps all in your web-based CRM software. This integrated platform allows you to streamline your various customer communication channels and build lasting relationships.
Salesforce has a proven track record and offers multiple levels of options with their intelligent customer success platform. Salesforce is also constantly growing and adapting new technology, including the Internet of Things (IoT), which is the connection of everyday, objects to the internet, and translates your database of user histories and sensors into meaningful actions.
- Enhanced integrations
- Sales cloud
- Marketing cloud
- Community cloud
- Wave analytics
- App cloud
- IoT cloud
- Commerce cloud